🔔 The Right Alert, at the Right Time
Smart Septic Tank Alerts
Not all alerts are equal. A tank at 60% doesn't need the same response as a tank at 90%. Rivio's smart alert system sends the right notification to the right person at the right time — via SMS, email, or push — so problems get solved before they become emergencies.
Tiered Alert Intelligence
Different levels mean different urgency. Rivio adapts its notification style based on how critical the situation is.
🟡
Advisory
60-70% full
Heads Up
Tank is filling normally but approaching service territory. Add it to your route plan for the next few days. Notification via email or dashboard.
🟠
Warning
75-85% full
Action Needed
Tank needs service within 1-3 days. SMS + email notification to dispatcher and assigned driver. Prioritize on today's or tomorrow's route.
🔴
Critical
85%+ full
Urgent Response
Tank is at risk of overflow. Immediate SMS + push notification to all relevant staff. This tank gets serviced today — no exceptions.
Beyond Just "Tank Is Full"
Rivio doesn't just alert on level thresholds. It detects patterns and anomalies that catch problems you'd never see with a simple level alarm.
📈
Abnormal Fill Rate
Tank filling 2× faster than usual? Could be a leak, extra guests, or a plumbing issue. Rivio flags it immediately so you can investigate.
📉
Unusual Drop
Tank level dropped 30% overnight without a pump-out? Possible leak or sensor issue. Rivio alerts you to investigate the anomaly.
🔇
Sensor Offline
If a sensor hasn't reported in its expected window, you'll know. Don't find out a sensor went dark 3 weeks after the fact.
🌡️
Temperature Extremes
Freezing conditions that could affect tank or sensor performance trigger a weather advisory so you can check vulnerable units.
⚡
Low Battery
Get alerted weeks before a sensor battery dies. Schedule a swap during your next route — no emergency trips.
🔄
Post-Pump Confirmation
After a pump-out, Rivio confirms the tank level dropped. If it didn't, the pump-out may not have been completed — you'll know right away.
Get Alerts Your Way
📱
SMS Text
Instant text messages to your phone. No app needed.
📧
Detailed alerts with tank info, level, and action needed.
🔔
Push Notification
In-app push alerts on your phone or tablet.
📊
Dashboard
All alerts visible on your fleet dashboard in real time.
Smart Alerts FAQ
Can I customize alert thresholds per tank?
Yes. Each tank gets its own threshold settings. A residential tank might alert at 75% while a high-traffic commercial tank alerts at 60%.
Will I get spammed with alerts?
No. Rivio consolidates alerts intelligently. You won't get 50 texts for the same tank. Escalation is tiered so you only get notified when action is actually needed.
Can different team members get different alerts?
Yes. Configure who receives what. Drivers get route-level alerts. Dispatchers get fleet-level summaries. Managers get weekly analytics.
What happens if I don't respond to a critical alert?
Rivio can escalate to backup contacts. If the primary dispatcher doesn't acknowledge within your configured window, the alert goes to the next person on the chain.
Can my customers receive alerts too?
Yes. Property owners can opt into level notifications for their own tanks. This reduces inbound calls by up to 80%.
Are alerts available 24/7?
Yes. Monitoring and alerting runs 24/7/365. Critical alerts are sent immediately regardless of time of day.
