Rivio's 12-state job machine tracks every service call from dispatch to completion—automatically. No clipboards, no phone calls, no missed data.
Most pump truck operators still rely on driver phone calls, handwritten tickets, and end-of-day paperwork. The result?
Customer says 500, driver says 800. Without sensor data, you can't prove either.
If a ticket doesn't make it to the office, the job doesn't get invoiced.
You can't verify a driver was on site at the time they claimed.
Without pump logs, you're estimating labor time for every job.
You don't know what happened today until the driver clocks out.
Regulators expect manifests with timestamps and volumes—not handwritten notes.
Every job automatically progresses through 12 distinct states. Each transition is triggered by sensor data—not driver input.
Job is entered in the system with customer details and location.
Job assigned to a specific truck and driver.
Driver confirms receipt of the job assignment.
Truck is moving toward the job site (GPS verified).
Truck arrives at the geofenced job location.
PTO / pump engaged—actively pumping waste.
Pump disengaged. Gallons captured and logged.
Truck heading to the disposal or treatment facility.
Tank levels dropping at the dump facility (verified).
Tank empty. Volume reconciled against pickup.
Truck heading back to yard or next job.
Job closed. PDF report generated automatically.
Every gallon is tracked through every stage of the job. This creates an immutable, auditable record that settles disputes and satisfies regulators.
| Time | State | Compt 1 | Compt 2 | Total |
|---|---|---|---|---|
| 07:12 | En Route | 0 gal | 0 gal | 0 gal |
| 07:28 | On Site | 0 gal | 0 gal | 0 gal |
| 07:30 | Pumping | 120 gal | 0 gal | 120 gal |
| 07:45 | Pump Complete | 850 gal | 0 gal | 850 gal |
| 08:10 | Dumping | 850 gal | 0 gal | 850 gal |
| 08:22 | Dump Complete | 15 gal | 0 gal | 15 gal |
| 08:25 | Completed | 15 gal | 0 gal | — |
When a job completes, Rivio automatically generates a professional PDF report with every data point captured during the service call.
Name, address, and GPS coordinates of the service site.
Arrival, pump start, pump stop, departure, dump start, dump stop.
Per-compartment gallons picked up and verified at dump.
Vehicle ID, driver name, and route sequence number.
Manifest-ready format with all regulatory data points.
Digital signature capture available for proof of service.
Stop chasing paperwork and phone calls. Rivio tracks every job automatically—from dispatch to invoice-ready report.
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